First Horizon Bank Automates Reconciliations, Freeing Staff Time and Speeding Exception Resolution

In this video, Tom Peacock, Operations Reconciliation Manager at First Horizon Bank, shares how his team replaced manual, spreadsheet-driven reconciliations with automation—cutting prep time, improving accuracy, and speeding up exception resolution across the board.

What you’ll hear in this conversation:
- Why spreadsheet-heavy reconciliations were slow, labor-intensive, and error-prone
- How Trintech automated daily reconciliations so work is ready at the start of the day
- How earlier exception identification led to faster resolution cycles
- Why strong audit trails and self-service audit access were game-changers
- What implementation looked like—even during COVID
- How ongoing Trintech support helps teams keep moving forward

No more downloading, manipulating, and re-manipulating data
Fewer errors, stronger controls, and faster audits
More time for teams to focus on what actually matters

Automation doesn’t just make reconciliations faster—it makes them smarter.

Watch the full conversation and see how First Horizon Bank modernized reconciliation with Trintech.
#trintechsuccess #trintechconnect #reconcilation #automation

Видео First Horizon Bank Automates Reconciliations, Freeing Staff Time and Speeding Exception Resolution канала Trintech