PWC Service Authority - Exceptional Customer Experience with CAO Astrid Nelson

In this video, Chief Administrative Officer (CAO) Astrid Nelson explores one of our six Areas of Excellence (AOE), Exceptional Customer Experience.

At the Service Authority we deliver an exceptional customer experience by providing prompt, reliable service that minimizes disruptions; fostering quality interactions with staff who are courteous, knowledgeable and professional; using leading-edge technologies; communicating proactively; and ensuring that information is transparent and easily accessible. We listen to our customers, adapt our service delivery and earn their trust through consistent and fair practices.

Видео PWC Service Authority - Exceptional Customer Experience with CAO Astrid Nelson канала Prince William County Service Authority (PWCSA)