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The Remarkable By Guy Kawasaki | @CtrlAltHQOriginals

Murali Swaminathan, CTO at Freshworks, on Ctrl Alt Podcast with Vida Patil.
explains why bold decisions and genuine customer
empathy are what separate a feature from a product that actually
works for enterprises. And why Guy Kawasaki's lessons from
decades of Silicon Valley still apply today.

Key Strategic Insights:

✅ Features Are Not Products: Anybody can ship a feature. Building
a product that genuinely works for enterprises requires a bold
commitment that most teams are not willing to make.

✅ Customer Empathy Is The Non-Negotiable: The AI wave does not
change the fundamental requirement. If you do not understand your
customer deeply, the technology is irrelevant.

✅ Bold Decisions Define Remarkable Companies: Guy Kawasaki's
core argument has never aged. The companies that last are the ones
that make hard calls and follow through, regardless of what wave
they are riding.

Full episode on Ctrl Alt Podcast with Vida Patil.
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#Shorts #ProductStrategy #EnterpriseSoftware
#MuraliSwaminathan #Freshworks #CtrlAltPodcast #VidaPatil
#SiliconValley #GuyKawasaki

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