Proactive CRM in 2025: Reduce Churn with Braze + AI Strategy | Ft. Chintan Doshi

Still reacting to churn instead of preventing it?

This episode breaks down how proactive CRM works in 2025—and the tools leading teams are using to do it right.

👉 Learn how to detect user drop-off and respond before it’s too late
👉 Use Braze’s Sage AI to automate decisions across copy, channel, and timing
👉 Get real examples of onboarding, cart, churn, and subscription flows that work
👉 Discover how to test multiple journeys and let AI choose the best
👉 Understand which metrics truly prove impact (beyond opens and clicks)

This isn’t just theory. You’ll see how smart CRM teams are using Braze features like Canvas, Intelligent Channel ID, and dynamic content blocks to reduce churn, personalize at scale, and deliver better ROI.

Видео Proactive CRM in 2025: Reduce Churn with Braze + AI Strategy | Ft. Chintan Doshi канала Mavlers