real talk podcast ep1: Unpacking Salesforce Agent Force Flex Credits & ROI

Join Sidu Ponnappa, Akash Dharmadhikari, and Paulomi Gudka from realfast as they break down Salesforce's new Flex Credit pricing - a complete game changer. We shift from $2 per conversation to 10 cents per action and explain what this actually means for your business.

What you'll learn:
• Why work-based pricing beats conversation pricing (hint: you only pay when work gets done)
• Real cost breakdowns: Simple FAQs cost 10-30 cents, complex workflows cost 80 cents-$1.20
• How to calculate ROI with the new model using your actual data
• Why Salesforce is giving away 100K free credits and letting you convert licenses
• Internal AI use cases that deliver massive returns
• How to monitor AI performance without drowning in manual reviews
• Why agent persona determines success or failure

Key takeaways:
- You're not buying software anymore - you're hiring digital employees
- Most use cases need 1-5 actions (we haven't found a $2 equivalent yet)
- Focus on proof of value, not proof of concept
- Use agents to manage agents - it's the only scalable approach

Ready to capitalize on this advantage before everyone else figures it out?

Видео real talk podcast ep1: Unpacking Salesforce Agent Force Flex Credits & ROI канала realfast