Ecommerce AI Voice Call Bot - Customer Technical Support - BlandAI

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BlandAI customer support
Knowledge base I used in the video:

Q1: What is your return policy?

A: Our return policy allows for returns within 30 days of purchase. The item must be in its original condition and packaging. Proof of purchase is required. For more details, visit our Return Policy page or contact customer support.
Q2: Do you offer warranties on your products?

A: Yes, we offer manufacturer warranties on all our products. The duration and terms of the warranty vary by product and manufacturer. Please check the product page for specific warranty information.
Refrigerators
Q1: My refrigerator is not cooling properly. What should I do?

A: Ensure the thermostat is set to the correct temperature (typically 37-40°F for the fridge, 0-5°F for the freezer). Check if the vents inside the fridge are blocked. Clean the condenser coils if they are dirty. If the problem persists, please contact our technical support.
Q2: How often should I replace the water filter in my refrigerator?

A: It is recommended to replace the water filter every 6 months to ensure clean and safe drinking water. Refer to your refrigerator's manual for specific instructions on how to replace the filter.
Dishwashers
Q1: Why is my dishwasher not draining?

A: Common causes include a clogged drain hose, a blocked filter, or a faulty drain pump. First, check and clean the filter. If the problem persists, inspect the drain hose for blockages. For further assistance, please contact technical support.
Q2: What kind of detergent should I use in my dishwasher?

A: Use only dishwasher-specific detergents. You can choose from powder, liquid, or tablet forms. Avoid using regular dish soap as it can create excessive suds and damage your dishwasher.
Ovens and Stoves
Q1: My oven is not heating up. What could be the issue?

A: Check if the oven is properly plugged in and the circuit breaker is not tripped. Make sure the temperature settings are correct. If the oven still does not heat up, the heating element or thermostat might need replacement. Contact our technical support for help.
Q2: How do I clean my oven?

A: For self-cleaning ovens, follow the manufacturer's instructions to start the self-cleaning cycle. For manual cleaning, use a mixture of baking soda and water to make a paste, apply it to the interior, let it sit for a few hours, then scrub and rinse. Avoid using harsh chemicals.
Microwaves
Q1: Why is my microwave not turning on?

A: Ensure the microwave is plugged in and the outlet is working. Check the door latch to make sure it is fully closed. If the microwave still doesn't turn on, it may need a fuse replacement or professional repair.
Q2: How do I safely clean the inside of my microwave?

A: Place a microwave-safe bowl filled with water and a few slices of lemon inside. Microwave on high for 3-5 minutes, then let it sit for a few more minutes to allow the steam to loosen food particles. Wipe the interior with a damp cloth. Avoid using harsh chemicals.
Washing Machines
Q1: My washing machine is making loud noises. What should I do?

A: Loud noises can be caused by an unbalanced load, loose drum, or objects caught in the drum. Try redistributing the laundry evenly and removing any objects. If the noise persists, inspect for any loose parts or contact technical support.
Q2: What type of detergent should I use in my washing machine?

A: Use a detergent designed for your type of washing machine (HE for high-efficiency machines). Follow the manufacturer's recommendations for the amount of detergent to use based on the size of the load.
Dryers
Q1: My dryer is not heating. What could be wrong?

A: Check if the dryer is properly plugged in and the circuit breaker is not tripped. Ensure the lint filter is clean and the vent hose is not blocked. If the dryer still does not heat, it could be due to a faulty heating element or thermostat. Contact technical support for assistance.
Q2: How often should I clean the lint filter in my dryer?

A: Clean the lint filter after every load to maintain proper airflow and prevent fire hazards. Periodically check and clean the vent hose to ensure it is not clogged.
Small Appliances
Q1: My blender is not working. What should I do?

A: Ensure the blender is plugged in and the base is securely attached to the jar. Check if the blades are not obstructed. If it still doesn't work, the motor might be faulty. Contact technical support for further assistance.
Q2: How do I clean my coffee maker?

A: Regularly clean your coffee maker by running a cycle with a mixture of water and vinegar (1:1 ratio). Follow this with two cycles of plain water to remove any vinegar residue. Clean the removable parts with warm, soapy water.

Видео Ecommerce AI Voice Call Bot - Customer Technical Support - BlandAI канала Vuk Rosić