Sri Lanka's digital transformation and observability adoption: Vision, gaps, and needs

In this episode of ITOM Spotlight, we speak with Mohnissh Manukulasuriya and Idhrees Iflal from Safe Engine to understand how Sri Lankan businesses are evolving in response to national tech policies, their observability adoption, and the challenges involved.

What you'll learn in this episode:
*The current state of digital transformation in Sri Lanka (2025)
*How new government policies are influencing business IT adoption
*Key observability challenges and knowledge gaps in the region
*Why full-stack observability is critical for strategic IT planning

For more such insights, explore ManageEngine ITOM Spotlight: https://www.manageengine.com/it-operations-management/cxo-focus/spotlights/?utm=yt-safeengine

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00:00 – Introduction
01:00 – State of ITOM and digital transformation in Sri Lanka
04:20 – Observability adoption and challenges
05:40 – The gap between the IT they manage and the IT they observe
07:45 – The impact of Sri Lankan tech policy on tech adoption
09:16 – Compliance requirements in the banking sector
10:40 – AI in observability – Still a buzzword
11:55 – Organisations aren’t using IT to its fullest
13:25 – Why businesses need to invest in observability
17:03 – Prioritising the technology you need to adopt
18:03 – FSO as your IT investment guide

Видео Sri Lanka's digital transformation and observability adoption: Vision, gaps, and needs канала ManageEngine ITOM