Voice Moves From the Phone System to the Connected Store, VoCoVo Podcast

“What if the retail associate could ask a question by voice and get the answer in their ear within milliseconds?” That is the idea Paul Birkin, Chief Technology and Product Officer at VoCoVo, explores in our latest Technology Reseller News podcast.

Retail is becoming one of the clearest examples of AI meeting real-world operations. A customer asks if a product is in stock, vegan-friendly, part of a promotion, or available in another size. Instead of leaving the customer to find a terminal or manager, the associate can ask by voice and get an AI-powered answer immediately.

VoCoVo is positioning voice as the connective layer of the modern store: linking associates, AI platforms, inventory systems, call points, security alerts, refrigeration systems, and customer service workflows.

#AI #RetailTech #VoiceAI #Telecom #ChannelPartners #UCaaS #AICommunication

Видео Voice Moves From the Phone System to the Connected Store, VoCoVo Podcast канала Technology Reseller News