Fix ‘Printer Offline’ error & restore Wi-Fi connection | HP OfficeJet Pro 8100, 9100, 9700 printers

If your HP printer is offline, unavailable, or not printing over Wi‑Fi, this step‑by‑step guide shows you how to restore the network connection and get back to printing. Follow each step in order and test printing after each one. If your printer still shows Offline or Unavailable, additional troubleshooting options are provided.

Download the HP app or reinstall printer software: https://start.hp.com/install
Contact HP Support if needed: https://support.hp.com/contact

What You Will Learn
How to fix an HP printer that shows Offline on Wi‑Fi
How to reset and restore wireless network settings on an HP printer
How to reconnect a printer to the correct Wi‑Fi network
How to remove and re‑add a printer in the HP app
How to run Diagnose & Fix to resolve wireless printer issues
Best practices to prevent wireless printing connection errors

Top Questions Answered
Why does my HP printer say Offline on Wi‑Fi?
How do I reconnect my HP printer to wireless internet?
How do I reset network settings on an HP printer?
Why won’t my wireless printer print even though Wi‑Fi is connected?
How do I fix HP printer Unavailable errors?
How far should my printer be from the Wi‑Fi router?
Should I use USB or Ethernet while using Wi‑Fi printing?
How do I run HP Diagnose & Fix?

Chapters:
00:00 - Introduction
01:57 - Restart your devices
02:54 - Reset network settings/reconnect to the network
04:17 - Remove and re-add the printer in the HP app
05:09 - Run Diagnose & Fix from the HP app

This video applies to the following models:
HP OfficeJet Pro All-in-One Printer: 8120 8122 8124 8125 8128 8130 8132 8134 8135 8138 8139
9110 9112 9117 9120 9122 9125 9128 9130 9132 9135
HP OfficeJet Pro Wide Format All-in-One series: 9720 9724 9730

For other helpful videos go to https://youtube.com/hpsupport.
More support options for your HP device are available at https://hp.com/support.
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About HP:
HP Inc. creates technology that makes life better for everyone everywhere - every person, every organization, and every community around the globe. Through our portfolio of printers, PCs, mobile devices, solutions, and services, we engineer experiences that amaze.

This video was produced by HP.
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Fix ‘Printer Offline’ error & restore Wi-Fi connection | HP OfficeJet Pro 8100, 9100, 9700 printers
https://youtu.be/MapmsHNq0-0

Видео Fix ‘Printer Offline’ error & restore Wi-Fi connection | HP OfficeJet Pro 8100, 9100, 9700 printers канала HP Support