ServiceNow Change Management Demo

Michael Lombardo, CEO of GlideFast Consulting, gives a demo of the Change Management application in ServiceNow.

The ServiceNow Change Management application provides a systematic approach to control the life cycle of all changes, facilitating beneficial changes to be made with minimum disruption to IT services. To learn more, visit: https://docs.servicenow.com/bundle/orlando-it-service-management/page/product/change-management/concept/c_ITILChangeManagement.html

Timestamps:
0:24 — Types of change requests
0:53 — Normal change walkthrough
3:22 — Adding information to normal change
4:09 — Approving change requests
4:20 — Authorization stage
5:10 — Implementation stage
6:34 — Review stage
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GlideFast Consulting is a consulting firm dedicated exclusively to ServiceNow. As an Elite ServiceNow Partner, our expert team of developers and architects have completed over 500 successful ServiceNow projects.

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Видео ServiceNow Change Management Demo канала GlideFast Consulting