The UX of Conversational AI / Chatbot Design ft. Cheenu Chari

What is up lovely researchers! Today I chat with Cheenu Chari, the Vice President of the Austin UXPA, on his design research work on conversational AI and chatbots, best principles for designing chatbots, and the future of conversational AI.

Connect with Cheenu on social!
Instagram: @cheenu.chari
Linkedin: https://www.linkedin.com/in/srikantchari/

Enjoy!

Comment down below your thoughts on chatbots and leave a like for Clippy :( RIP

Mad love, PEACE!!

#UXChatbots #ChabotUX

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Books to help you up your UX game:

Quantifying the User Experience:
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Don't Make Me Think - Steve Krug:
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100 Things Every Designer Needs to Know About People:
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Thinking, Fast and Slow - Daniel Kahneman:
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Predictably Irrational - Dan Ariely:
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How to Win Friends & Influence People - Dale Carnegie:
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Quiet - Susan Cain:
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Blue Ocean Strategy:
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Where Good Ideas Come From: Steven Johnson:
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https://youtu.be/bYVrmCjVHFA

Видео The UX of Conversational AI / Chatbot Design ft. Cheenu Chari канала Kevin Liang