EXPOSED! Amazon are RESELLING RETURNS as NEW - Amazon FBA UK 2019
After receiving a negative review that Amazon would not removed (that was 100% caused by Amazon Fulfilment), I have decided to expose that Amazon are selling customer returns as new products.
In Seller Central there is a setting called "Furbishing Settings", this allows you to opt out of allowing Fulfilment centres to furbish returned items.
I changed this setting during my first week of selling products on Amazon UK, however, despite there being 20 returns only 1 product has been removed from inventory and returned to me.
This means 19 products have been resold to customers "As New" and has led to a negative review regarding the condition of the product.
I contacted Amazon explaining that the issue is 100% due to the Fulfilment process, however, they refused to remove it as it is the customerss experience of the product.
I don't want Amazon to resell any returns as I don't think it is morally right and will also lead to negative feedback.
I would strongly recommend keeping this in mind when designing the packaging for your product. I am going to modify my future products to feature single use packaging and/or tamper proof stickers. This should make it very difficult for Amazon to resell the product.
What do you think about Amazon reselling customer returns as new items? !
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Видео EXPOSED! Amazon are RESELLING RETURNS as NEW - Amazon FBA UK 2019 канала Darren - FBA Elite
In Seller Central there is a setting called "Furbishing Settings", this allows you to opt out of allowing Fulfilment centres to furbish returned items.
I changed this setting during my first week of selling products on Amazon UK, however, despite there being 20 returns only 1 product has been removed from inventory and returned to me.
This means 19 products have been resold to customers "As New" and has led to a negative review regarding the condition of the product.
I contacted Amazon explaining that the issue is 100% due to the Fulfilment process, however, they refused to remove it as it is the customerss experience of the product.
I don't want Amazon to resell any returns as I don't think it is morally right and will also lead to negative feedback.
I would strongly recommend keeping this in mind when designing the packaging for your product. I am going to modify my future products to feature single use packaging and/or tamper proof stickers. This should make it very difficult for Amazon to resell the product.
What do you think about Amazon reselling customer returns as new items? !
▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬
✅ NOW LIVE - Learn FBA With The FBA Elite Amazon Training COURSE
https://fbaelite.teachable.com/
🔥 HELIUM 10 - Save 10% Every Month FBAELITE10 or 50% First Month FBAELITE50
http://tinyurl.com/darrenhelium10
💬 FBA ELITE FORUMS - Chat with me & 3500+ other Amazon sellers
https://www.fbaelite.com/
🔗 LINK MY BOOKS - Connect Amazon to your accounts
https://linkmybooks.com?fpr=fba-elite
▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬
Видео EXPOSED! Amazon are RESELLING RETURNS as NEW - Amazon FBA UK 2019 канала Darren - FBA Elite
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