[ Podcast ] Secret Hacks to getting customer service - Jabra, Plantronics and more!

How can you get the fastest customer support from Poly, Jabra, EPOS, Konftel, and Yealink? Learn more on today's What The Teck!

Why can’t customer service help me fix my headset? What’s their process so I can get my device fixed?

The products we sell come from top manufacturers like Poly, Yealink, EPOS-Sennheiser, Konftel, Jabra, BlueParrott and more. They’re today’s top home office gadgets because not only do they provide quality audio and effective noise canceling, they are durable.

Active noise canceling headphones, Bluetooth conference speakerphones, all these collaboration tools for remote teams are worth your every cent as tech investments but despite their quality, they aren’t indestructible. And let’s face it - sometimes the unit we get has gotten damaged during shipping or even escaped quality control.

When there’s something wrong with your home office video conferencing equipment, you can call customer service for your options in replacing it. But sometimes you don’t know what they could be talking about. Next thing you know, you’re unawaredly agreeing to everything they said and you won’t even get your tech warranty.

We don’t like that happening and we don’t want that to happen to you.

Today on What The Teck, we’ll be guiding you through the customer support process flow so you get what you need after calling customer service!

Whether it be your Yealink warranty, Poly warranty, or you want to know how to fix Jabra headset, trust us - you’ll get it.

The average customer doesn’t always know the ins and outs of the manufacturing company’s policies. It’s not in the manual all the time and we take it to customer support for help. Customer support is a process and we’ll help you get through it.

So join us on What The Teck for this troubleshooting guide on the best customer service solutions!

#GlobalTeck #WhatTheTeck #TechSupport #CustomerService
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Contact Customer Support From These Companies:

Poly: 1-888-248-4143
EPOS-Sennheiser: 800-895-7412
Jabra: +1-866-697-8757
Yealink: https://ticket.yealink.com/
Konftel: +1-866-606-4728
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Timestamps:

00:00 Intro
02:18 Trivia Question
04:05 Poly Support Step 1: Go To Poly Support Webpage
04:45 Poly Support Step 2: Chat With Poly Specialists
05:30 Poly Support Step 3: Register To The Poly Service Portal
06:13 Poly Support Step 4: Find Out If Your Device Is In Warranty
07:59 Upgrade Your Broken Device That’s Past Warranty!
09:45 Why Plantronics Changed To Poly
11:20 EPOS Support Step 1: Go To EPOS Website
11:57 EPOS Support Step 2: Contact EPOS Support
12:36 EPOS Support Step 3: Request For Warranty Verification
13:17 EPOS Support Step 4: Find Out If Your Device Is In Warranty
15:27 EPOS Is The New Name Of Sennheiser
17:48 Jabra Support Step 1: Visit Jabra Website
18:50 Jabra Support Step 2: Speak With Jabra Support
20:18 Jabra Support Step 3: Register To Jabra ServiceNet Access
21:24 Jabra Support Step 4: Is Your Device In Warranty?
24:28 What’s Happening In This Year’s Shipping Problems?
26:57 PRO TIP: Have Your Invoice Always Just In Case
28:19 Yealink Support Step 1: Visit Yealink Website
29:25 Yealink Support Step 2: Contact Reseller Or Open A Support Ticket On Yealink Website
30:25 Yealink Support Step 3: Ticket Result Will Check Warranty
30:55 Yealink Support Step 4: Is Your Device In Warranty?
33:16 Konftel Support Step 1: Go To Konftel Website
34:06 Konftel Support Step 2: Chat With Konftel Support
35:25 Konftel Support Tep 3: Request For Warranty Verification
36:45 Konftel Support Step 4: Check Your Device If It’s Broken And Check Warranty
40:56 Trivia Answer
45:25 More Videos For You!

Видео [ Podcast ] Secret Hacks to getting customer service - Jabra, Plantronics and more! канала What The Teck Show by Global Teck