How to Say No in Business

Ben Hodson sits down with Chris Provost from JobNimbus to discuss how to say no without saying no. Have you had to say no to a customer? What ways have you dealt with saying no? Have you ever said yes when you should have said no? Comment below!

01:06 Offer options.
02:38 Reasons to say no.
03:10 Reset your client's expectations.
03:35 More is not better.
04:03 When your client is not satisfied.
04:36 Building client trust with pacing.
05:50 Empathy- put yourself in their shoes.
08:00 Be your client's advocate.
09:05 Best thing to say to a client!
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Видео How to Say No in Business канала JobNimbus