Making a good impression: Switzerland

The "Making a good impression" series is a part of educational content on the Country Navigator platform. Every country's Learning Pathway has Overview, Making a good impression, Meetings & presentations, Working together, Managing relationships, Society, and Working together lessons.

• You will make a good impression in Switzerland by being honest, straightforward, serious about your business and able to back up arguments with facts and logic. Dress smartly and conservatively, with clean, polished shoes and understated but quality accessories. Always, always turn up on time for meetings and show respect for the rather formal way in which the Swiss address one another (using Mr, Dr etc until invited to use first names).
• Observe the social norm of not asking too many personal questions. Age, income, family circumstances and so on are taboo subjects. The Swiss keep themselves to themselves and people do not get involved in one another's problems. If you have a problem, you are expected to try to solve it yourself.
• Privacy is important. The Swiss are not particularly impressed by celebrity or great wealth - they are surrounded by it. Strict laws supporting privacy exist in banking and law, with stiff penalties for anybody who breaks them.
• Managers should observe the national love of consensus. Everybody must have their say in decision-making, even if the decision is ultimately made by the manager. Instead of trying to force your view on a project, influence it by getting involved and making yourself indispensable.

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Видео Making a good impression: Switzerland канала Country Navigator