BISTEC Hearts Academy | Senior Copilot Studio Admin | Month 7 | Agent 365: M365 Agents SDK & Graph

Welcome to Month 7 of the BISTEC Hearts Academy Senior Copilot Studio Admin Track — the advanced session building on the AB-100 certification gate from Month 6. This session goes beyond governance into code-first agent development using the Microsoft 365 Agents SDK.

You will build Agent 365 — a unified employee assistant for Contoso Manufacturing that routes IT helpdesk, HR self-service, and Finance cost-centre queries using three deliberately chosen agent types: Copilot Studio, declarative agents, and custom engine agents via the M365 Agents SDK.

Programme: BISTEC Hearts Academy — Senior Copilot Studio Admin Track
Month: 7 (Post-Certification Advanced)
Duration: ~4 hours
Audience: Senior administrators managing Copilot Studio / Power Platform who have completed the AB-100 certification gate

Topics covered:
- The three-agent spectrum: Copilot Studio vs declarative vs custom engine agents
- M365 Agents SDK architecture and TypeScript entry points
- Microsoft Graph API fundamentals for senior administrators
- Contoso Manufacturing case study: IT, HR, and Finance domain design
- IT helpdesk domain: Copilot Studio + Power Automate + Graph (Planner task creation)
- HR self-service domain: declarative agent with SharePoint knowledge grounding
- Finance domain: M365 Agents SDK + TypeScript agent with direct Graph SDK calls
- Declarative agent manifest authoring for the M365 Copilot catalog
- Multi-surface deployment: Teams and M365 Copilot catalog
- PAC CLI export pipeline and GitHub Actions staging promotion workflow
- Automated governance checks: DLP, Graph scope, Responsible AI
- Agent 365 build sprint and validation challenge

Видео BISTEC Hearts Academy | Senior Copilot Studio Admin | Month 7 | Agent 365: M365 Agents SDK & Graph канала BISTEC Hearts Academy