ReleaseOps Is Here: The CI/CD Game-Changer for ServiceNow Devs!

Tired of chaotic weekend deployments and last-minute surprises? 🤯 Meet ReleaseOps, a brand new app built into the ServiceNow platform that revolutionizes how developers and admins manage releases.

In this episode of Creator Toolbox, Rob Gormley and Robert Fedoruk dive deep into ReleaseOps, showcasing how this new tool brings clarity, control, and automation to ServiceNow application deployments. Whether you’re handling dozens of update sets or coordinating across multiple teams, this app helps you:

✅ Visualize release plans and readiness
✅ Manage complex deployments with pipelines and release containers
✅ Automatically run ATF, preview checks, and the new Deployment Analyzer
✅ Integrate with Change Management (lightly or heavily - your choice)
✅ Handle edge cases like preview errors and failed tests with real-time remediation tasks
✅ Support on-demand, "hotfix-style" deployments with governance baked in
✅ Build toward true CI/CD with traceability and automation

Also discussed: future roadmap items like App Engine Management Center dashboards, AI-assisted release recommendations, Git integration, and declarative deployments.

Whether you’re a ServiceNow developer, admin, release manager, or architect, this is a must-watch to see how Release Ops changes the game.

0:00 Intro
0:55 Meet the guests: Rob Gormley & Robert Fedoruk
1:56 The problem Release Ops solves
4:53 Demo: Releases, Deployment Requests & Pipelines
8:35 Quality Gates & Instance Scan integration
14:05 Pipeline configuration & environments
18:57 Deployment execution walkthrough
25:43 Handling failed deployments & rollbacks
31:15 Update set batching strategies
35:50 Scoped Apps & Source Control integration
40:18 ATF integration for automated testing
46:25 Traceability & governance
48:52 What's next: AMC dashboard, AI copilot & Declarative Deployments
52:44 Bonus: Plugin & scoped app installations in releases
53:25 Wrap-up

Видео ReleaseOps Is Here: The CI/CD Game-Changer for ServiceNow Devs! канала ServiceNow Dev Program