Webinar: Making the Customer Journey Work. 3 Critical Processes.

Join CMSWire and Totango for a panel discussion on why customer experiences should not be treated as singular events but as an ongoing journey that needs to be continuously managed.

Our group of panelists will discuss 3 crucial processes that should be in place to create a successful customer journey — achieving high retention rates and strong recurring revenues.

CMSWire.com is a popular online web magazine published by Simpler Media Group, Inc. Our daily updates keep you in the know about Customer Experience Management, Digital Marketing, Social Business and Enterprise Information Management.

Our readers comprise a range of software buyers, seasoned practitioners, vendors and analysts with a focus on digital marketing, collaboration and information management practices, including web experience management, content, document and asset management technologies, web publishing, enterprise collaboration and social business. Read more about our audience at www.cmswire.com/mediakit

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Видео Webinar: Making the Customer Journey Work. 3 Critical Processes. канала CMSWire