Intel CPU Warranty Investigation Undercover: XMP vs. RMA
The Internet's Wheel of Outrage today landed on Intel's warranty department, with a particular focus on whether XMP invalidates warranties. The Internet was very angry.
Sponsor: Corsair's Hydro X Water Line on Amazon (https://geni.us/MZpxBRN)
In this video, we're going undercover with Beve Sturke and Snowflake to learn how Intel treats customers during support calls and warranty or service requests. The internet has lately been alight with concern that Intel supposedly would reject any CPU for warranty if it had been used with XMP -- an Intel technology -- enabled during the life of the CPU. We recorded several calls with Intel's support center and recorded conversations with Intel's chat support representatives, posing as real customers to try and uproot any evils that may be afoot. The Intel warranty technically does not cover XMP, but the question is whether or not this matters and is enforced in the RMA process for Intel CPUs. AMD, by the way, also does similar things to this.
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Host, Editorial, Research: Steve Burke
Video: Keegan Gallick
Additional Research: Jake Henderson
Видео Intel CPU Warranty Investigation Undercover: XMP vs. RMA канала Gamers Nexus
Sponsor: Corsair's Hydro X Water Line on Amazon (https://geni.us/MZpxBRN)
In this video, we're going undercover with Beve Sturke and Snowflake to learn how Intel treats customers during support calls and warranty or service requests. The internet has lately been alight with concern that Intel supposedly would reject any CPU for warranty if it had been used with XMP -- an Intel technology -- enabled during the life of the CPU. We recorded several calls with Intel's support center and recorded conversations with Intel's chat support representatives, posing as real customers to try and uproot any evils that may be afoot. The Intel warranty technically does not cover XMP, but the question is whether or not this matters and is enforced in the RMA process for Intel CPUs. AMD, by the way, also does similar things to this.
SUPPORT OUR INVESTIGATIVE WORK
The best way to support our work is through our store: https://store.gamersnexus.net/
Like our content? Please consider becoming our Patron to support us: http://www.patreon.com/gamersnexus
** Please like, comment, and subscribe for more! **
Links to Amazon and Newegg are typically monetized on our channel (affiliate links) and may return a commission of sales to us from the retailer. This is unrelated to the product manufacturer. Any advertisements or sponsorships are disclosed within the video ("this video is brought to you by") and above the fold in the description. We do not ever produce paid content or "sponsored content" (meaning that the content is our idea and is not funded externally aside from whatever ad placement is in the beginning) and we do not ever charge manufacturers for coverage.
Follow us in these locations for more gaming and hardware updates:
t: http://www.twitter.com/gamersnexus
f: http://www.facebook.com/gamersnexus
w: http://www.gamersnexus.net/
Host, Editorial, Research: Steve Burke
Video: Keegan Gallick
Additional Research: Jake Henderson
Видео Intel CPU Warranty Investigation Undercover: XMP vs. RMA канала Gamers Nexus
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