Customer Success in the New Age of Service (Cloud Next '19)

Trends like automation, integration, digital channels, and mobile workforces have caused a profound shift in the way customers interact with companies. Nowhere is this more apparent than in customer service, which impacts every moment of the customer experience. To thrive and compete in the new age of service, every organization must reimagine their service approach and create transformational service experiences. Join us to see how trailblazers like LendingTree are using the World's #1 B2C and B2B Service Platform to capitalize on these trends to transform service and deliver customer success.

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Speaker(s): Martha Walchuk
Session ID: CP140 event: Google Cloud Next 2019; re_ty: Publish; product: Cloud - General; fullname: Martha Walchuk;

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