Conflict Resolutions & Solutions with Lisa Gates

How do we lean into productive conflict that’s constructive instead of a situation where one party shuts down and tries to move on immediately?

While conflict is inevitable the roadblocks are not.
Learn to navigate (instead of avoid or shut down!) when conflict arises.
Becoming fluent in problem solving is essential to success in and out of the workplace!

Want to skip around? Timestamps:
09:10 The hardest part about conflict
16:14 How to respond when you get rejected at work
24:52 Examples to use to make sure you’re heard in a conflict
29:40 How to start coaching someone else on conflict
31:55 Ways to de-escalate a conversation
35:56 How to respond when you were promised a raise but not given it

https://podcasts.apple.com/us/podcast/the-shocking-truth-about-doing-laundry-with/id1707391801?i=1000643775573

Related Courses:
https://www.linkedin.com/learning/instructors/kwame-christian

Homework:
Never Split The Difference - https://amzn.to/43Iwowy
Put your phone down

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Видео Conflict Resolutions & Solutions with Lisa Gates канала Kim Kaupe