Build a Ticketing System & Service Dashboard in Salesforce | Full Tutorial

In this hands-on Salesforce project, I’ll show you exactly how to create a **ticketing system and service dashboard** using standard Salesforce tools — no code required!

Whether you’re managing customer support cases, IT help desk tickets, or internal service requests, this tutorial will walk you through setting up a simple and effective support process in Salesforce.

🎯 What you'll learn:
- How to build a Salesforce Case Management System
- Creating custom record types and page layouts
- Designing a Service Dashboard with Reports & Charts
- Organizing tickets by priority, agent, or status

Perfect for Salesforce Admins, Service Cloud beginners, or anyone preparing for a Salesforce job interview!

🔗 Want more Salesforce tutorials and admin projects?
https://www.youtube.com/@SalesforceMark

#Salesforce #ServiceDashboard #SalesforceAdmin

💬 Drop your questions in the comments & subscribe for more weekly projects!

Видео Build a Ticketing System & Service Dashboard in Salesforce | Full Tutorial канала Salesforce Mark