5 Ways to Make Your Small Business Bigger | The Journey

There are a lot of different elements to consider when it comes to growing a successful small business. Check out more The Journey content at https://bit.ly/GDTheJourney.

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0:35 Own and maintain a website
1:43 Review your business plan
2:43 Build a business support system
3:28 Outsource tasks to save time
4:36 Listen to your customers

Start-ups that are just launching are extremely cognizant of what it means to pivot, innovate on the fly, and retain the need to be nimble and resilient during uncertain times. Here are 5 ways to ensure you are doing everything you can to grow your small business.

Own and maintain a website
A well-designed website also may help create a seamless customer experience. Customers can make purchases through the site and businesses can use a website to accept payments and process orders. How else can you make your small business bigger by leveraging your website?
https://www.godaddy.com/websites/website-builder

Review your business plan
This document details what the business does, analyzes its target audience and competitors, examines cash flow and what makes the business profitable, and sets timelines to reach business goals. As time progresses, small business owners are encouraged to return to their business plan to review it and refine its components.

Build a business support system
You can find mentors for your business through platforms like SCORE (https://www.score.org) and even take workshops that provide free business training to learn new skills and acquire the necessary knowledge it takes to run your business.

Outsource tasks to save time
In addition to hiring people to take care of certain tasks on an as-needed basis, it’s also possible to hire either a part or full-time employee or even a virtual assistant (VA) to help you with tasks that you are skilled in, but don’t have time for. A good VA can take care of customer service issues or process orders, while a physical employee or two can handle all the in-person stuff you need like packing and shipping orders. @Upwork @Fiverr

Listen to your customers
How can your offerings act as a solution? Is it possible to develop new products if your existing services are unable to help solve these problems? Study and plan how you will best be able to serve customers in calm and challenging times alike. Reach out for customer feedback on a year-round basis and keep a sharp eye on customer behavior changes and audience interests. The bigger the business, the more investors will take interest in your startup — and its loyal customer base!

Your customers are invaluable sources of knowledge. If you consistently solicit their feedback, you’ll accumulate a bank of knowledge and empathy for the problems or frustrations they face. This data will help you anticipate what they want and turn more shoppers into customers.

The Journey is what everyday entrepreneurs, like you, need to follow in the pursuit of online success. Our experienced GoDaddy Guides are here to take you through all the steps, both big and small, that you encounter every day.

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