Design Training That Builds Real Business Tools with Rose Benedicks | Talent Forge

Most training is built to transfer knowledge. That’s not enough anymore. If we want learning and development to survive budget cuts and earn real influence, we have to build training that produces workplace outputs people actually use. Jay Johnson sits down with talent development leader Rose Benedicks to unpack a practical model: design learning around the deliverable, not the content.

We walk through concrete examples that make this click fast, like onboarding technical facilitators by having them create a facilitator guide as the outcome, or building risk management plans, business continuity plans, performance plans, sales follow-up strategies, and even full marketing campaigns during the learning process. Rose explains why this is harder than traditional training, how it forces you to embed the real way of working into the program, and why evaluating the actual work product is the cleanest measurement you can ask for.

Then we take the same thinking into AI transformation. What does it mean to work with a digital coworker? Where should humans stay in the loop? How do future-built organizations move beyond AI for productivity and into AI that creates business value? We also get specific about AI risk and reliability, including hallucinations, model drift, governance, picking the right model for the task, and how individuals can “train” their AI with source rules, citation checks, and named research protocols.

If you’re serious about training ROI, performance improvement, and using AI without multiplying chaos, this one will give you a clear next step. Subscribe to Talent Forge, share this with your L&D or ops team, and leave a review with the workplace output you want your next training to produce.

About Rose Benedicks: Rose Benedicks works in the people-plus-operations space, most recently as a VP of Ops. Her background in corporate L&D led to her most inspired work improving the top line for all kinds of organizations, from Fortune 50 to startups. She has also taught in UT, Knoxville's graduate ID program and is currently earning an executive education certificate in AI Transformation and Leadership at Chicago Booth. Rose also has a lifelong passion for mental health as it applies to workplace relationships.

Connect with her: https://www.linkedin.com/in/rosebenedicks/

Interested in being a guest on The Talent Forge? Contact our producer, Madison Bennett, via email: madison@coeuscreativegroup.com.

Meet the Host
Jay Johnson works with people and organizations to empower teams, grow profits, and elevate leadership. He is a Co-Founder of Behavioral Elements®, a two-time TEDx speaker, and a designated Master Trainer by the Association for Talent Development. With a focus on behavioral intelligence, Jay has delivered transformational workshops to accelerate high-performance teams and cultures in more than 30 countries across four continents. For inquiries, contact jay@behavioralelements.com or connect below!

LinkedIn - https://www.linkedin.com/in/jayjohnsonccg/
Instagram - https://www.instagram.com/jayjohnsonccg/
Speaker Website - https://jayjohnsonspeaks.com

Видео Design Training That Builds Real Business Tools with Rose Benedicks | Talent Forge канала Jay Johnson