Anthropic + Code for America: Building AI-powered Productivity for Caseworkers and State Agencies

State and local governments face mounting pressure to deliver public benefits accurately, quickly, and equitably, while operating under intense regulatory scrutiny, staffing shortages, and outdated technology. Supplemental Nutrition Assistance Program (SNAP) caseworkers, in particular, spend significant time navigating complex policy manuals, reviewing documents, and translating regulatory language into clear communication for clients.

On the Summit stage, Code for America’s Vice President of Product Jana Rhyu and Anthropic State and Local Government AI Lead Michael Lai announced a new partnership to improve public benefits administration through the responsible use of AI. Together, Code for America and Anthropic are designing, piloting, and deploying Claude-based tools to help government caseworkers efficiently and effectively administer public benefits, starting with SNAP.

This was presented at Code for America Summit 2026.
https://summit.codeforamerica.org/

Видео Anthropic + Code for America: Building AI-powered Productivity for Caseworkers and State Agencies канала Code for America