What Are The Pros And Cons Of Tesla’s Service Model?
Tesla is known for sparking an electric vehicle revolution. It’s also brought services to customers, like mobile repairs and over-the-air tune-ups, that were once reserved for only the most elite car companies.
Unlike the independent dealership model used by companies like Ford, GM, and almost every other car manufacturer in the US, where dealerships and service centers are owned and operated separately from the brand itself, Tesla operates all of its own service centers. But it isn’t easy to completely change the model, and Tesla has struggled to keep up with service as sales have soared. Customers have complained about long wait times, a lack of loaner cars, and having to travel hours to get to the nearest service center when a mobile ranger can’t fix the problem.
Other electric vehicle startups are following in Tesla’s footsteps with their service models. But will it be possible for Tesla and others to scale up service fast enough and keep customers happy?
» Subscribe to CNBC: https://cnb.cx/SubscribeCNBC
» Subscribe to CNBC TV: https://cnb.cx/SubscribeCNBCtelevision
» Subscribe to CNBC Classic: https://cnb.cx/SubscribeCNBCclassic
About CNBC: From 'Wall Street' to 'Main Street' to award winning original documentaries and Reality TV series, CNBC has you covered. Experience special sneak peeks of your favorite shows, exclusive video and more.
Connect with CNBC News Online
Get the latest news: https://www.cnbc.com/
Follow CNBC on LinkedIn: https://cnb.cx/LinkedInCNBC
Follow CNBC News on Facebook: https://cnb.cx/LikeCNBC
Follow CNBC News on Twitter: https://cnb.cx/FollowCNBC
Follow CNBC News on Instagram: https://cnb.cx/InstagramCNBC
Subscribe to CNBC PRO: https://cnb.cx/2NLi9AN
#CNBC
What Are The Pros And Cons Of Tesla’s Service Model?
Видео What Are The Pros And Cons Of Tesla’s Service Model? канала CNBC
Unlike the independent dealership model used by companies like Ford, GM, and almost every other car manufacturer in the US, where dealerships and service centers are owned and operated separately from the brand itself, Tesla operates all of its own service centers. But it isn’t easy to completely change the model, and Tesla has struggled to keep up with service as sales have soared. Customers have complained about long wait times, a lack of loaner cars, and having to travel hours to get to the nearest service center when a mobile ranger can’t fix the problem.
Other electric vehicle startups are following in Tesla’s footsteps with their service models. But will it be possible for Tesla and others to scale up service fast enough and keep customers happy?
» Subscribe to CNBC: https://cnb.cx/SubscribeCNBC
» Subscribe to CNBC TV: https://cnb.cx/SubscribeCNBCtelevision
» Subscribe to CNBC Classic: https://cnb.cx/SubscribeCNBCclassic
About CNBC: From 'Wall Street' to 'Main Street' to award winning original documentaries and Reality TV series, CNBC has you covered. Experience special sneak peeks of your favorite shows, exclusive video and more.
Connect with CNBC News Online
Get the latest news: https://www.cnbc.com/
Follow CNBC on LinkedIn: https://cnb.cx/LinkedInCNBC
Follow CNBC News on Facebook: https://cnb.cx/LikeCNBC
Follow CNBC News on Twitter: https://cnb.cx/FollowCNBC
Follow CNBC News on Instagram: https://cnb.cx/InstagramCNBC
Subscribe to CNBC PRO: https://cnb.cx/2NLi9AN
#CNBC
What Are The Pros And Cons Of Tesla’s Service Model?
Видео What Are The Pros And Cons Of Tesla’s Service Model? канала CNBC
Показать
Комментарии отсутствуют
Информация о видео
Другие видео канала
Meet The U.S. Drone Company Supplying The NYPD With Crime-Fighting DronesHow 'The Squadron' teaches CEOs #ShortsHow American Airlines Makes 15,000 Meals A DayWhy some economists think the immigration and labor crises are related #ShortsWhy Factories Are Coming Back To The U.S.We bought a $10 smartwatch from Temu. Here's how it stacks up against the Apple Watch #ShortsThe Truth Behind ‘Unlimited’ Vacation PlansHow Car Makers Are Switching To EVs | CNBC MarathonHow LVMH Became A $500 Billion Luxury PowerhouseHow Netflix And YouTube Changed Entertainment Forever | CNBC MarathonWhy Car Parking Is A Struggling Industry In The U.S.How Robots Could Help Retailers Save BillionsHow Silicon Anode Batteries Will Bring Better Range To EVsWhy Big Oil’s Record Profits Sparked A BacklashWhy OpenAI’s ChatGPT Is Such A Big DealHow American Taxpayers Pay Billions To Fund NFL StadiumsWhy Salaries In The U.S. Don’t Keep Up With InflationTesla’s Chief Designer On The Cybertruck And Working With Elon MuskWhy The U.S. Fell Behind In Phone ManufacturingLIVE: CNBC Marathon - Documentaries and deep dives 24/7How Lululemon Dominates High End Active Wear