Inside the Auto Industry with Veteran Larry Feldman: Recruitment, Training, and Insights

Welcome to The Sense Playbook! In this episode, we sit down with Larry Feldman, a 30-year veteran of the automotive industry. With experience ranging from salesperson to dealer principal, Larry shares his passion for recruiting, training, and developing talent within dealerships. We discuss his recent busy schedule, including training sessions across states and handling over 100 ads for various dealership positions. Larry also opens up about his positive experience at NADA, the importance of customer experience, the symbiotic relationship between sales and fixed operations, and his philosophy on staying optimistic and hard-working in the industry. Additionally, Larry and Chris Snelgrove discuss the value of video testimonials and effective customer engagement strategies. Don't miss out on Larry's invaluable insights and upcoming events aimed at enhancing dealership operations.

00:00 Welcome and Guest Introduction
00:50 Larry Feldman's Busy Schedule
02:35 Insights on NADA and Training
04:48 The Value of Training in Dealerships
08:09 Video Testimonials and Social Media
15:48 Customer Experience and Sales Mindset
22:31 The Importance of Excitement in Teaching
23:02 Greatest Winner in Sports History
24:24 The Role of Referrals in Business
25:22 Balancing Training and Recruitment
26:06 The Joy of Working from Home
27:06 The Value of Enjoying Your Work
29:50 Challenges in the Automotive Industry
32:23 Improving Customer Experience
38:21 Upcoming Sales and BDC Workshop
40:21 Final Thoughts and Contact Information

Видео Inside the Auto Industry with Veteran Larry Feldman: Recruitment, Training, and Insights канала Reputation Sensei by Digital Media Nation