Managing Conflict at a State Mental Hospital (Unrestrained Episode 63)

Click here to download the full transcript: https://www.crisisprevention.com/CPI/media/Media/Blogs/Unrestrained-Transcript-0063.pdf

Podcast Overview:
For more than 30 years, D.C. Foster has provided long-term in-patient care and treatment to patients with mental disorders, personality disorders, or emotional conditions at the Arizona State Hospital. The facility is considered the highest and most restrictive level of care in the state. Patients are admitted as a result of an inability to be treated in a community facility or due to their legal status. It is an environment where staff must be vigilant against a variety of improvised weapons. Situations where conflict and crisis can rapidly escalate must be managed daily.

In this episode of Unrestrained, a CPI podcast, D.C. explains how the hospital has developed a sustainable culture of caring and safety that’s improved outcomes for patients, staff, and the organization as a whole. Foster takes listeners through practical concepts and demonstrates how they lead to profound results—even in one of the most challenging care environments. You’ll learn:

-Verbal techniques for crisis prevention and safe de-escalation
-Rapport-building practices to establish trust and safety in high-risk care settings
-Trauma-informed perspectives that keep everybody safer

A self-described idealist, Foster points out that particularly in the field of behavioral health, such strides have been made in care delivery that care practices of even 25 or 30 years ago can feel archaic and even barbaric at times. But there’s still more to be done. “How will people 25 to 30 years from now see us? What will they think and say about us and our present practices?” Get D.C.’s take in this must-listen interview.

Show Host: Terry Vittone

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Видео Managing Conflict at a State Mental Hospital (Unrestrained Episode 63) канала Crisis Prevention Institute