Major Incident Management Part 1 Episode 16 #education #servicenow #tutorial #servicenow #learning

A major incident is a highest-impact, highest-urgency incident that affects a large number of users, depriving the business of one or more crucial services. Given the urgency of the situation, a well-coordinated response process is required to accelerate the resolution and minimize the business impact.

Видео Major Incident Management Part 1 Episode 16 #education #servicenow #tutorial #servicenow #learning канала ServiceNowMastery