"Not able to buy a SIM under my name" | Supreme Court directs revision in E-KYC norms

The Supreme Court, on Wednesday, April 30, directed revision of the current digital Know-Your-Customer (KYC) norms to enable persons with facial disfigurement due to acid attacks or visual impairments to access banking and e-governance services.

The judgment comes as a response to two writ petitions—Pragya Prasun vs. Union of India and Amar Jain vs. Union of India—filed before the Supreme Court, which highlighted the exclusionary nature of the current digital KYC norms.

“My concern was, slowly, it should not spread everywhere where if I have to get a ticket, boarding pass, or cash from an ATM, I’ll have to blink an eye to use that facility,” said Pragya Prasun.

“The fundamental problem with anything that we do in our system is that unless you start involving people with disabilities, as co-creators of the processes, you are going to exclude them forever,” said Amar Jain.

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