Validation, communication through empathy | Naomi Feil | TEDxAmsterdamWomen

Inspired by her parent’s work with the elderly, Mrs Feil followed them in their footsteps. After graduating with a Masters degree in Social Work, the people she grew up with in Ohio became the people she worked both for and with.

Creator of the Validation Theory / Author / Founder of the Validation Training Institute

This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at http://ted.com/tedx

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