Grandstream UCM Troubleshooting - SIP Packet Capture - Part 1

Troubleshooting SIP issues between a Grandstream UCM and a Grandstream Phone. Part One shows you how to do a Packet Capture and Enable Debugging on the UCM side. It then shows you how to verify a correct registration from a Grandstream Phone. Part Two shows you how to do a Packet Capture from a Grandstream UCM and Grandstream Phone, and then merge the Packet Capture files together for troubleshooting communication issues.

Table of Contents:

00:00​ - Introduction
00:27​ - Login to the UCM and Edit SYSLOG Settings to Add Debugging
01:47 - Start a Packet Capture under Network Troubleshooting to Reproduce the Issue
02:16 - Stop, Download, and Extract the Packet Capture File
02:36 - Use Wireshark to Open the Packet Capture File
02:46 - Check Under the Wireshark Telephony Menu for SIP Troubleshooting Options
03:57​ - Contact The IVR Voice
04:13​ - Contact TeleDynamics

Voiceover: Allison Smith of The IVR Voice
Music: www.bensound.com

Видео Grandstream UCM Troubleshooting - SIP Packet Capture - Part 1 канала TeleDynamics