Benchmarks | Configuration

As a Benchmarks administrator, you’ll configure the Benchmarks application to allow your company to compare its performance to industry peers. After opting in, you can assign user roles, configure KPI participation, and manage data. You can adjust the configuration anytime or opt out if needed, with all data removed from the Benchmarks database.

This video covers:
00:00 Intro
00:29 Opt-in to Benchmarks
00:49 Assign user roles
01:17 KPI participation
02:05 Opt out of benchmarks

#servicenow #servicenowdemo #benchmarks

Role required: bm_admin

This video was recorded in the Xanadu release.

For more information, see:

ServiceNow product documentation:

Benchmarks overview:
https://docs.servicenow.com/bundle/xanadu-it-servicemanagement/page/product/benchmarks/concept/c_BenchOverview.html

ServiceNow Training and Certification:

http://www.servicenow.com/services/training-and-certification.html

ServiceNow Community:
https://community.servicenow.com/community

ServiceNow TechBytes Podcast:
https://www.servicenow.com/community/community-resources/servicenow-techbytes-podcasts/ta-p/2305455

For general information about ServiceNow, visit: http://www.servicenow.com/

Your feedback helps us serve you better! Did you find this video helpful? Leave us a comment to tell us why or why not.

Видео Benchmarks | Configuration канала ServiceNow Documentation