Add a Shared Mailbox in Microsoft Exchange (2025 Tutorial)

In this quick tutorial, we’ll show you how to add a shared mailbox in the Exchange Admin Center for Microsoft 365.

Shared mailboxes make it easy for teams to manage a common inbox — like info@, support@, or sales@ — without needing to buy extra licenses.

You’ll learn how to:
✅ Access the Exchange Admin Center
✅ Create a new shared mailbox and assign a domain
✅ Add users who can access it
✅ Confirm permissions and mailbox creation

Perfect for MSPs, admins, and IT pros managing Microsoft 365 tenants.

⏱️ Timestamps
00:00 – Intro: Add a shared mailbox in Exchange
00:02 – Difference between Exchange Center & M365 Admin Center
00:09 – Sign in as Global or Delegated Admin
00:18 – Navigate to Admin → Show All → Exchange
00:27 – Go to Recipients → Mailbox → Add Shared Mailbox
00:35 – Enter mailbox name and email
00:46 – Select your domain and click Create
00:51 – Add users with mailbox access
00:59 – Assign licensed users to access shared mailbox
01:10 – Confirm and Save
01:12 – Done! Shared mailbox created successfully

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Видео Add a Shared Mailbox in Microsoft Exchange (2025 Tutorial) канала Fort44 Inc.