VivaTech 2026 | Chronopost - Parcel Matching

🎙️ Meet Laurent Pluchon, Customer Service Director, as he introduces Parcel Matching 📦, an innovation designed to enhance service quality and deliver a better customer experience.

👉 Developed at @ChronopostCom in summer 2025, Parcel Matching addresses parcel misrouting issues at the moment they occur. The system enables faster detection and resolution, improving operational accuracy and reducing service disruptions.

A targeted solution built to strengthen reliability across the delivery chain.

@VivaTechnology @laposte #vivatech #LaPoste

Видео VivaTech 2026 | Chronopost - Parcel Matching канала Geopost