Pega GenAI: From Blueprint to Knowledge Buddy

Welcome to the ultimate guide on the Pega GenAI ecosystem! In this "Blueprint to Buddy" tutorial, we walk you through the entire lifecycle of building an intelligent application on the Pega platform using Generative AI. We cover everything from initial app design with Pega Blueprint to enhancing user experience with Pega Knowledge Buddy.
In this video, we cover:
Introduction to Pega GenAI: Discover how Pega's architecture and the GenAI Gateway ensure data privacy, security, and flexibility while integrating models like OpenAI and Claude.
Pega GenAI Blueprint: Learn how to dramatically accelerate your app development. We show you how to upload requirement documents, BPMN diagrams, or legacy application media.
Watch as Pega's GenAI analyzes these assets to automatically generate accurate case types, life cycles, data models, and center-out architectures.
Pega GenAI Knowledge Buddy: Move beyond simple chatbots by building an intelligent, RAG-based (Retrieval-Augmented Generation) assistant.
We demonstrate how to group articles into data collections, configure data sources, and use the Pega Knowledge Loader to ingest external content—like PDFs and SharePoint documents.
Configuring Custom Buddies: Learn how to create specialized buddies (e.g., Sales Buddy, Marketing Buddy) tailored to different organizational roles.
We'll also cover advanced access control and security configurations to ensure your users only see the data they are authorized to access.
Enhancing the Experience: A brief look into how other GenAI tools, like the GenAI Coach and Connect GenAI, fit into this ecosystem to provide contextual guidance and custom AI data mapping.
Whether you are a Pega developer, business architect, or IT leader, this video provides a practical roadmap for transforming static requirements into a fully functional, AI-powered application.
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Видео Pega GenAI: From Blueprint to Knowledge Buddy канала Naveen Tech Hub