How Upselling Improves Hotel Teams Collaboration | LowKey Hospitality Podcast (ft. Pulitzer) #1

Welcome to episode #1 of LowKey by Oaky, our easygoing sessions for hotel professionals where we chat about the industry, trends, issues and solutions.

Join our guests, Lieselotte Batenburg, Lisa Hoogewoning, and Sven de Boer, representing different departments of Pulitzer Amsterdam, and our fantastic host Clement Denarie as they discuss how upselling helps bring different hotel teams together.

To learn more, watch this episode about:

What helps Lieselotte, Lisa, and Sven in developing a successful upselling strategy.
How the teams at Pulitzer Amsterdam brainstorm together to come up with new creative deals like the one that got recognised by the Oaky Awards 2022.
How Sven guides Pulitzer's visitors in discovering what "Pulitzer Perfect" implies and what it means to live like a local in Amsterdam.
How they determine if the deal will be a success.

If you want to hear the episode, check it out on our Spotify account:

0:00 - Jingle
0:10 - Intro and fun facts
4:23 - How different hotel departments align
6:01 - Secret to a successful collaboration between teams
10:13 - Most creative upselling deal: tour with the concierge
11:45 - How the winning deal was made
12:26 - Pulitzer Perfect: what is it
13:10 - Creation process of hotel upselling deals
16:02 - What is success?
17:58 - Celebrating successes
18:23 - Shameless plug
20:57 - Best hotel experience
24:03 - Conclusion

Check out the *shameless plug*: https://www.pulitzeramsterdam.com/off...

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Видео How Upselling Improves Hotel Teams Collaboration | LowKey Hospitality Podcast (ft. Pulitzer) #1 канала Oaky