Levels Of Service in DIGITAL MARKETING

How do we serve our clients? And more importantly, how well?
Do we give them the service they want, or service that goes above and beyond?

In this video, I’ll be breaking down Ron Kaufman's levels of services, focused on digital marketing. They are:

1. Basic
2. Expected
3. Desired
4. Surprising
5. Unbelievable

At which level are you serving your clients? How can you get to the surprising or unbelievable level of service for your agency’s clients? Watch the full video for my ideas and recommendations on getting to #5.

If you want more information on Levels of Service, here’s a link to Ron Kaufman's website, where he discusses them:

https://ronkaufman.com/bloomberg-businessweek/the-six-levels-of-customer-service/

Hope you find this video useful and if so, don't forget to:

- Subscribe to my channel: https://bit.ly/3mg6n3R

- Connect with me: http://bit.ly/jchiteyoutube

- Learn about Franchise: https://franchise.hitedigital.com/

-----------------------

Music:
Royalty Free Music from Bensound
Royalty Free Music from Soundcloud

Видео Levels Of Service in DIGITAL MARKETING канала JC Hite