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How incivility shuts down our brains at work | Christine Porath, Georgetown University

Learn how you can use data and science to make work better at https://g.co/rework

Dr. Christine Porath, associate professor at Georgetown University’s McDonough School of Business, shares her research that shows how experiencing or observing uncivil behaviors at work can have major, negative impact on wellbeing, creativity, productivity, and performance.

A number of studies have shown that incivility robs cognitive resources and disrupts attention, whether someone is the direct subject or just a bystander. Incivility interferes with information processing and recall and impacts the ability to make decisions. In the workplace incivility can lead to profound consequences like major medical mistakes. On the flip side, civility makes work better, leading to great gains for organizations.

This video was recorded at the re:Work 2016 event.

Видео How incivility shuts down our brains at work | Christine Porath, Georgetown University канала re:Work with Google
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25 мая 2016 г. 1:15:56
00:08:34
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