Novell's Service Desk to Improve I.T.'s Integration with the Rest of the Organization

Jon Giffard, Product Manager, Novell Service Desk, explains the value of this product to Novell customers. In particular; (1) Closing calls more quickly, (2) Satisfaction for end-users improves, and (3) Improve Integration between IT and the rest of the business. He also teaches four reasons why customers should by Novell Service Desk.

thiWorkloadIQ, Novell's unique approach to the Intelligent Workload Management market.

Видео Novell's Service Desk to Improve I.T.'s Integration with the Rest of the Organization канала NovellChalkTalk