How does digitalization impact the government sector?

With the Covid-19 situation, digital interaction and digital services have become a necessity for each business. Qatar’s government has been investing for some time now in providing digital services to citizens, expats and businesses. Therefore, the following questions should be assessed: Where do we stand when it comes to digital services? What are the challenges facing further digitization of the services? How to improve the user experience and increase users’ engagement? How to manage costs and user data? And how to secure successful digital initiatives implementations?

Видео How does digitalization impact the government sector? канала KPMG in Qatar