Enterprise demanded almost $10K from couple over alleged diesel damage evidence suggests otherwise

Enterprise demanded almost $10K from couple over alleged diesel damage — evidence suggests otherwise
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A British Columbia couple, Kelly and Katherine Graves, were wrongly accused by Enterprise car rental of putting diesel fuel into a gasoline-powered SUV, resulting in a demand for over $9,500 in damages. Despite providing gasoline receipts, evidence of using a gasoline-only pump, and the vehicle’s capless fuel system designed to prevent misfueling, Enterprise pursued the claim for nine months. The company dropped the claim after a lawyer intervened and CBC News began investigating. Legal experts note that rental companies often substantiate claims with limited explanation, leaving customers feeling pressured to pay. Enterprise stated it followed a comprehensive investigation process but declined to explain why it continued to pursue the claim despite the evidence. The Graves emphasize the importance of documenting everything when renting vehicles to avoid similar disputes. If you like our content, don't forget to like and subscribe to our channel, NEWS TODAY.
https://www.cbc.ca

Видео Enterprise demanded almost $10K from couple over alleged diesel damage evidence suggests otherwise канала Canada News Today