AI meets messaging with Clerk Chat - Transforming how brands engage customers

Customer engagement is changing fast and platforms like Clerk Chat are leading that shift. By merging AI with everyday messaging, Clerk Chat helps brands move beyond scripted replies into real, intelligent conversations.

In this episode of Coffee Club, Tom Arbuthnot speaks with Clerk Chat's Seth Noone about how large language models, SMS integration, and automation come together to make customer interactions faster, more personal, and more effective.

They cover:
00:06 Intro
01:15 What Clerk Chat is. AI customer engagement, SMS and RCS
02:43 How Clerk Chat works with existing Pure IP numbers
03:17 Why text wins. Open rates and behavior
05:30 Live demo in Microsoft Teams
08:04 Clerk Chat and CRM
09:07 Agent that deflect inbound business FAQs
12:14 Personal agents and shared inbox
13:10 Campaigns vs group messages. University use case
17:09 Agent templates
21:42 RCS explained. Rich, branded, interactive
25:28 Wrap up and how to get in touch

Find out more about Clerk Chat at https://www.pure-ip.com/extended-services/sms-messaging

Видео AI meets messaging with Clerk Chat - Transforming how brands engage customers канала Pure IP