Monitoring Agents — Cloudspire Voice Supervisor Dashboard

How to monitor your call center agents in real time using the Cloudspire Voice Supervisor Dashboard.

In this video:
- Reading agent status indicators (Available, Queue Call, On Call, Paused, Logged Out)
- Understanding status colors and dot indicators
- Per-queue agent rosters sorted by activity
- Calls taken and tier priority columns
- All Agents cross-queue view with queue membership
- Automatic 5-second live refresh

Full documentation:
https://docs.cloudspirevoice.com/voice/portal/dashboard.php

Cloudspire Voice — Cloud Communications Platform
https://cloudspirevoice.com

Cloudspire AI — Intelligent Communication
https://cloudspire.ai

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