Compliance as a competitive advantage and real financial inclusion w/ Willem Wellinghoff (Ecommpay)

In this episode of The People Making Payments Podcast, Shona speaks with Willem Wellinghoff (UK Chair and Chief Compliance Officer at Ecommpay) about two topics very close to his heart: how compliance can drive true innovation, and why financial inclusion should be high on the agendas of payment companies across the world. 

They start by rethinking the role of compliance 👇

➡️ Why compliance shouldn’t be seen as a blocker, but as an enabler of growth
➡️ How regulation can act as a catalyst for innovation by forcing quick and creative action
➡️ The commercial benefits of engaging with compliance and regulation in a different way 
➡️ And some practical advice for how to turn this approach into a competitive advantage

From there, we move into financial inclusion 🌍

➡️ What financial inclusion really means in practice and why it goes beyond just offering more payment methods
➡️ How designing for accessibility (including disabilities) opens up entirely new opportunities
➡️ The commercial upside of inclusion, from improving conversion to unlocking underserved markets
➡️ And why an “inclusive by design” mindset is becoming a key differentiator for payment providers

Plus, Willem takes on the quickfire round ⚡

If you work in payments, fintech, or financial services, this episode offers a fresh perspective on how two often-overlooked areas can actually drive innovation, growth, and better customer and commercial outcomes.

💬 What’s your take - is compliance still seen as a blocker in your organisation, or is that starting to change?
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Видео Compliance as a competitive advantage and real financial inclusion w/ Willem Wellinghoff (Ecommpay) канала KAE - Your strategic insights partner 🔍