Creating Great Product Documentation with Confluence and Scroll Apps

Learn how to create, scale, and deliver great product documentation using Confluence and Scroll Apps. In this webinar replay, we explore documentation best practices and show how real teams transformed scattered, inconsistent content into structured and scalable documentation.

💡 What you’ll learn:

- The 5 steps of great documentation: Plan, Create, Review, Publish, Maintain

- How Emplifi united multiple contributors and standardized their documentation process in Confluence with Scroll apps.

- Live walkthrough of Scroll apps: Version control, content reuse, multilingual documentation, continuous delivery, branded exports, and publishing portals.

- Practical strategies to improve your documentation setup - whether you’re starting fresh or scaling up.
✅ Who Should Watch

- Technical writers and documentation teams
- Product managers and support leads
- Atlassian admins looking to unify tools

** Chapters **
00:00 - Introduction
07:45 - Stages of Documentation Lifecycle
10:10 - How Emplifi standardized their product documentation using Confluence and Scroll apps.
25:31 - Documentation Lifecycle Step 1: How to plan your documentation
31:30 - Documentation Lifecycle Step 2: Creating and authoring your documentation
37:20 - Setting up the documentation structure
39:40 - Creating multiple versions of your technical docs
46:00 - Setting up conditional content for multiple audiences
53:00 - Documentation Lifecycle Step 3: Review and track your product documentation
58:00 - Documentation Lifecycle Step 4: Publishing your docs in Confluence as an online help center or offline formats (PDF, Word, HTML)
1:06:30 - Documentation Lifecycle Step 5: Maintain your documentation
1:14:15 - Q & A Session
Read the Emplifi customer story published by Atlassian here: https://www.atlassian.com/customers/emplifi

Bonus free resources:

Build a Full Product Documentation Solution in Confluence in Just 30 Minutes
https://community.atlassian.com/forums/Confluence-articles/How-to-build-a-product-documentation-solution-in-30-minutes/ba-p/2875027

Using Confluence for Versioning and Continuous Delivery Documentation:
https://community.atlassian.com/forums/Confluence-articles/Product-docs-reloaded-semantic-versioning-meets-continuous/ba-p/3025841

Why Conditional Content in Confluence Is a Game-Changer for Documentation:
https://community.atlassian.com/forums/Confluence-articles/Conditional-content-and-why-you-should-use-it/ba-p/2887765

Note: This is a recording of a live webinar that was held on Sept' 11, 2025.
Learn more about creating product documentation using Confluence and Scroll: https://www.k15t.com/solutions/product-documentation
Take Scroll apps out for a spin!
https://marketplace.atlassian.com/vendors/7016/k15t
- Publish your Confluence documentation as a help center: customize the theme & domain, version content & integrate with other tools with Scroll Viewport for Confluence
https://marketplace.atlassian.com/apps/1211636/scroll-viewport-for-confluence-help-centers-doc-sites?hosting=cloud&tab=overview
- Effortlessly transform Confluence pages into polished PDF documents with Scroll PDF Exporter for Confluence.
https://marketplace.atlassian.com/apps/7019/scroll-pdf-exporter-for-confluence?hosting=cloud&tab=overview

- Author documentation in Confluence – Control versions, track changes and publish to the web or offline file formats with Scroll Documents for Confluence.
https://marketplace.atlassian.com/apps/1217608/scroll-documents-for-confluence?hosting=cloud&tab=overview

Speakers:
David Majninger, Product Manager for Scroll Documents for Confluence @_k15t
Kris Klima, Editor in Chief @_k15t
Umer Sohail, Product Marketing Manager @_k15t t

#atlassiancreator #atlassianjira #product #documentation #author #technicalwriting

Видео Creating Great Product Documentation with Confluence and Scroll Apps канала K15t