PNSQC 2023 Invited Speaker Jeff Sing - Establishing Quality Roadmaps Via Service Delivery Reviews

Do you ever feel in your role as a QA leader or Testing Engineer that you get assigned tasks that seem more like stop gaps than actual work that will drive lasting quality improvement? Does it ever feel challenging to get other engineering leaders to align on what projects will be more impactful, rather than reacting to what's currently blocking them? One of the tools I utilized to help navigate and establish direction was running a Quality Service Delivery Review which helped establish:
What does healthy quality look like in your engineering organization (code quality, engineering process, deliverables?)
Is the Quality Organization successful in delivering this (what KPI's and how is this consumed)?
Is our overall engineering output actually delivering with quality (what happens if it's not)?
Are our customers satisfied with our product and how can we determine this?
Join PNSQC 2022 Award Winner Jeff Sing as he explores how to answer the questions above to help you align the engineering leadership team on which quality initiatives should be worked on quarter to quarter.

Видео PNSQC 2023 Invited Speaker Jeff Sing - Establishing Quality Roadmaps Via Service Delivery Reviews канала PNSQC