Lemonade CFO Tim Bixby Interview - Deep Dive Into LMND Business Model (Ep. 269)

Lemonade Insurance product lines, unit economics, business model, and future growth plans with CFO Tim Bixby. https://investor.lemonade.com

Timestamps:
00:00 - Introduction
00:32 - Tim's background before Lemonade
3:40 - Tim's role at Lemonade
6:35 - How was Tim introduced to Lemonade?
10:40 - Breakdown of employees
12:36 - What one metric is the most important to you as CFO?
15:08 - Net promotor score
23:17 - Starting with renter's insurance
32:10 - Have incumbents brought more competition in renter's insurance?
35:58 - Is renter's insurance slowing growth?
40:17 - Why q over q customer growth rate slowing down?
43:00 - When switch focus to in force premium over customer growth?
45:05 - Tension in focusing on customer growth vs in force premium?
50:00 - Why was 6% customer growth an anomaly?
52:40 - Key insight in tackling a more competitive home owner's insurance market
56:40 - Not competing in price for homeowners insurance
59:08 - What percent of homeowners are new customers vs shifting customers?
1:02:19 - Strategy for pet insurance
1:10:30 - Life insurance roll out strategy
1:16:50 - Future insurance products
1:18:50 - Strategy to enter auto
1:22:58 - How is it possible to have 1700 data points? Where outside data coming from?
1:28:00 - How able to get that much data from such a quick sign up process?
1:33:18 - Does Lemonade have ambition to give a better insurance with fewer exclusions?
1:37:45 - Unit economics of Lemonade
1:45:15 - Capital requirements with reinsurance
1:52:01 - Marketing approach and acquisitions
1:59:30 - Why 2020 marketing spend decreased?
2:00:35 - LT goals and ambition for Lemonade
2:04:00 - New product line timeline
2:05:08 - Conclusion

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Видео Lemonade CFO Tim Bixby Interview - Deep Dive Into LMND Business Model (Ep. 269) канала Dave Lee on Investing