Have Difficult Conversations with Clarity and Care

At times in the workplace (and in life) you have to have a conversation that you may not want to address and the receiver may not be interested in receiving. If you allow the message to remain un-delivered, you create an environment where the issues fester and a clear path to great collaboration is not restored.

In this 30-minute LearningBurst, you will be introduced to Leadership-Link’s IOIC difficult conversation model. The IOIC model (Intent – Observation – Impact – Change) is a simple technique to support team members, colleagues, and friends when having a difficult conversation.

Visit http://leadershiplinkondemand.com/ for more information on all of our online LearningBursts. Questions? Contact eileen@leadershiplink.com.

Видео Have Difficult Conversations with Clarity and Care канала Leadership-Link On-Demand