Most People Don't Know Which AI Model They're Using

Most people using ChatGPT or Claude have no idea which model is actually running their prompts. The difference between GPT-4, Claude Sonnet, Haiku, and Opus matters for output quality, yet most users never open the model selector in the top-left corner of ChatGPT or the bottom-left of Claude. For SMB operators, that gap between power users and everyone else is where AI ROI quietly leaks. From the Shipped podcast.

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